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What is online booking

While communicating with our prospective clients, we faced a surprising issue, a lot of them don’t understand what is online booking.

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6 strong messages salon owners would want to send to their prospective clients

Every place has its image, the way people see and perceive it. Nowadays, you can’t count on positive image being created by itself. There are simply too many competitors out there trying to steal your clients. So you gotta work hard and smart to create an attractive reputation.

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About customers and communication

The first and most important thing in building a product is to know your customers. That’s a rule!

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Automate or die

Our AXSYS team is in the beauty industry for 1,5 years. All this time we’ve been actively researching, communicating and working with our primary market. And since then we’ve noticed one very sad fact: small salons are constantly closing up.

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Customer frustration and customer satisfaction in salon business, how to turn one into another?

Recent surveys reveal that people typically have very little patience. We are all super busy, and even the tiniest delay, misunderstanding and inconvenience can cause childish frustration.

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Technology for salon business: friend or a foe?

The beauty business is very unique. On one side, people working in this industry are extremely qualified, they are learning the newest coloring or cutting techniques, they know all the newest trends, and this industry is developing constantly.

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